At this time, we do not accept returns or exchanges for change of mind, incorrect selection, or buyer’s remorse.

Our products are produced in small batches using thoughtfully sourced materials and imported in limited quantities. As a growing company, this allows us to focus on quality craftsmanship while reducing unnecessary waste and transportation.

We encourage customers to carefully review product descriptions, dimensions, materials, and photographs before placing an order. If you have any questions, we’re always happy to help before you purchase.

Damaged, Defective, or Incorrect Items:

If your order arrives damaged, contains a manufacturing defect, or you received the wrong item, please contact us within 48 hours of delivery at Campaign4comeunity@gmail.com with:

1. Your order number

2. A description of the issue

3. Clear photographs of the product and packaging

If we determine that the item is defective or that an error occurred during fulfillment, we will repair, replace, or otherwise resolve the issue at no additional cost to you.

Natural Materials & Handcrafted Products:

Many of our products are handcrafted using natural materials, including vegetable-tanned leather and other renewable materials. Slight variations in color, grain, texture, markings, and finish are part of the unique character of each piece and are not considered defects.

Within the U.S. we ship using FedEx.

Our products are produced in limited batches to maintain exceptional craftsmanship, reduce unnecessary waste, and support thoughtful manufacturing.

Please allow approximately 6–10 weeks from the close of each drop for production, international shipping, and fulfillment.

Once your order has shipped, you’ll receive a shipping confirmation email with tracking information.

Delivery timelines are estimates and may vary based on production schedules, material availability, customs processing, weather events, and seasonal demand. If your estimated delivery timeline changes, we’ll notify you directly.

We accept major credit cards, supported digital wallets, and select Buy Now, Pay Later payment options, where available at checkout.

All payments are securely processed through our trusted payment partners using industry-standard encryption. We do not store your payment information.

If you’re experiencing any issues during checkout or have questions about available payment methods, please contact us at campaign4comeunity@gmail.com. We’re happy to help.

All transactions are encrypted and securely processed through Square.

Designed to be carried forward, each piece is made to develop character over time. Thoughtful care will help preserve its shape, finish, and function for years to come.

Avoid prolonged contact with cosmetics, perfume, oils, alcohol, and other chemical substances, as they may stain the surface or cause color transfer. Protect your piece from prolonged exposure to direct sunlight, excessive heat, and moisture.

Our Materials:

Italian Vegetable-Tanned Leather

Our top-grain Italian vegetable-tanned leather is designed to age beautifully, developing a unique patina with time and use.

If the leather becomes wet, blot moisture immediately with a clean, soft, light-colored cloth. Do not rub. Allow it to air dry naturally away from direct heat. Avoid soaps, solvents, alcohol, and abrasive cleaners.

Mulberry Paper Leather

Clean the lining with a soft, lightly dampened cloth and allow it to air dry naturally. For most stains, gently clean with a soft toothbrush, lukewarm water, and a small amount of mild hand soap. Allow the material to air dry completely.

Denim & Cotton

For products with a denim exterior, gentle hand washing or machine washing should only be considered when absolutely necessary. Keep the mulberry paper leather lining turned inside the bag during washing, use cold or lukewarm water with a mild detergent, and allow the product to air dry naturally. Do not tumble dry.

Lotus Silk

Lotus silk is a delicate natural fiber. Gently hand wash in cool or lukewarm water using a mild detergent. Do not bleach, wring, or tumble dry. Reshape while damp and lay flat or hang to air dry away from direct sunlight.

For structured garments or products with multiple materials, we recommend spot cleaning or consulting a professional cleaner.

Storage

Store your piece in a cool, dry place, preferably inside its dust bag and without heavy objects placed on top. For significant stains, damage, or restoration, we recommend consulting a professional leather or textile care specialist.